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2020 - 2021 ANNUAL REPORT
"Service to others is the rent you pay for your room on Earth" -
Muhammad Ali

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:Leadership Message

A year like no other meant learning how to connect while maintaining our commitment to culturally sensitive human connection


Tracey Robertson


Dan Steinwald
Board of Directors Chair

A Year Like No Other:

When COVID hit social, spiritual, emotional and psycho-social care at end of life were not deemed essential services.   Because dying is seen by the Canadian health care system as a medical event rather than a natural, organic event that we all inherently “know how to do”, this decision was not surprising, but it definitely reaffirmed how much work remains to be done.  It has reinforced our collective philosophy that lack of quality end of life care is a social justice issue, and after what we have witnessed in the past twelve months, there is never been a more important time to come together as a “village” to care for our dying and grieving.  


The number one question arising during the pandemic that we needed to answer has been: Can you provide dignity to a dying person when you can't physically be present for them?   The answer is “we have no choice but to do so”.  Like most things when it comes to COVID, the solution may not be ideal, but we have learned from our communities that “something is better than nothing”. 

As a result, this year has been a continuation of the virtual activities resulting from the restrictions of the COVID pandemic.  While our challenges have been more complicated, Home Hospice Association has risen to meet them: 

  • The Board of Directors has initiated an environmental scan to gain a better understanding of the issues surrounding Diversity, Equity & Inclusion.  Under the leadership of Michele Steinwald, a study group of Directors has met prior to each Board meeting as a book club to explore the issues and establish policies to guide the organization 

  • A Strategic Plan to establish goals and objectives for the future development of HHA was prepared and noted throughout the Annual Report 

  • A Financial Planning and Policy Manual has been prepared including guidance on the development of annual budgets 

  • A working partnership with Hospice Toronto was established 

  • Diana’s Pathway was created as a legacy workshop to provide training for Doulas whose clients have chosen Medical Assistance in Dying.  The workshop was developed by Merri-Lee Culbert with assistance from Tracey Robertson, Leslie Shafran, and Khushboo Gupta 

A small army of passionate change makers make the work of Home Hospice Association possible.  I thank you all and want to give special recognition to Tracey Robertson, our CEO; and Pam Keetch, our Corporate Secretary who are the heart and soul of this organization. And a special thank you to all the businesses supporting Home Hospice Association this year. 

Diversity, Equity and Inclusion
Home Hospice Association
Board of Directors Group Study

Facilitator: Michele Steinwald

based on reading


MaryAnne Pomainville

Assisted by the Bello Project

"Hi Pam - thank you so much for this- I cannot tell you how much I miss my girls and to know they are in such good care and excellent hands helps more than you know. Thank you from the bottom of my heart for this peace of mind. Counting down the days when I can be with them again. Will stay in touch- in the meantime, please know that what you are doing for all of us is helping tremendously. "

Donations Made in Memory of Maryanne

Pamela Armstrong

Christopher Bunting

Betsy Caiger-Watson

Janet Campbell

Reta Currie

Margaret Haines

Karen Lambert

Madeleibe Lambert

Lisa Nudelman

Andrew MacLeod

Roseann Runte

Rebecca Savoie

Anonymous donors

Special Thank You to All the Volunteers at HHA

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Thank you to these businesses supporting
Home Hospice Association


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Strategic Direction 2021 - 2024...


This is how many hours of care we are committed to providing

to ease the suffering of our dying and those who love them

Girl Behind the Lens

Leadership Mentoring Program, Cultural and Sensitivity Training, Launch of The Diana Pathway, Anti-Discrimination Team, IPLD Scholarship, Increased effott of Agency Partnerships, Re-Launch No Place Like Home Pilot Project, Beatae Memoriae, what else, education and community awareness, sustainability and re-branding plan Death Doula Practicum and Improvements to the Certification Process

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