Training Modules and Quizzes
For easier viewing, it is recommended to view the training module videos in full-screen mode. To do so, select the full-screen option from the video control bar
Training Modules for Operational Volunteers
who will not be working directly with clients
We also welcome you to take the Compassionate Caregiving training modules below
Compassionate Caregiving Training
for volunteers who will be working with clients
Introduction to Palliative Hospice Care
30 minutes
This module explains what hospice is, its history, and why it is needed by exploring the key concepts of Hospice Palliative Care. You will also be introduced to the many unique roles within a hospice circle of care and who you will meet on your caregiving journey with the dying.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Introduction to Home Hospice Association
15 minutes+
This module is an overview of what Home Hospice Association is and why it was created. You will learn about our Mission and Vision and our seven signature programs, and attain a true understanding of who our clients are. All of this is reinforced with an introduction to the Bill of Rights of the Dying, and why we are so passionate about providing quality compassionate end of life care.
Useful Link: click on the logo for a detailed overview of Programs and Services
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Ethics in Hospice Palliative Care
30 minutes
This module teaches what ethical issues are, the four basic principals of Hospice Palliative Care and their meanings, and why privacy and confidentiality are crucial. Additionally, you will learn what Advanced Directives, Informed Consent, Substitute Decision Making and Do Not Resuscitate orders are, when they are used and why they are important.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
The Art and Skill of Compassionate Communication
60 minutes
This module teaches the differences between verbal and non verbal communication, as so much of what we communicate to others happens through body language and without a spoken word. You will also learn effective listening skills, the importance of honesty, how to manage your emotions and how to be fully present to the dying.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
The Role of the Volunteer
30 minutes
In this module, you will learn why volunteers are so important and their very special and unique role when caring for the dying. The Ripple Effect is explained and you will learn practical skills for your volunteer role, what Universal Standard Precautions are and how to implement them, and ways to promote well being.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Understanding Changes and Challenges along the Journey
45 minutes
This module gives examples of palliative illnesses, common cancers and symptoms, explains metastasis, common pathways, and what physical and emotional changes can happen on the dying journey. You will also learn about Integrative Medicine, Alternative Therapies for pain management, signs of imminent death, and what to do when a client dies.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Spiritual Care at End of Life
30 minutes
In this module you will learn how religion and spirituality differ, as well as some common religions and their perspectives. You will gain insight about the importance of ritual and spiritual care, and will also explore what spirituality means to you and learn examples of spiritual practices.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Death Awareness
60 minutes
This module contains personal reflection exercises about our own experiences, beliefs and attitudes about dying and death. You will also learn about impermanence, how to practice it and how death awareness can equal life awareness.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Creating a Personal Legacy
30 minutes
Legacy work is about capturing a life lived. In this module, you will learn types of legacy projects, suggestions for content and what your role in legacy work could be.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Grief and Bereavement
60 minutes
This module is an overview of the types of grief, the difference between grief and depression and touches on children’s grief. You will also learn about grief mythology, as well as the Mourner’s Bill of Rights and the companioning concept, as described by Dr. Alan Wolfelt.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
The Importance of Self Care
30 Minutes
This module addresses caregiver burnout, how to establish healthy boundaries, and what self care means. It also discusses the importance of balance, and how to connect with your spirit for wellbeing. Care of others begins with care of self.
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
The Role of the Bello Project Volunteer
These pet modules were created to assist the Bello Project Volunteer in providing quality pet care to our clients' animal family members. Help is provided when our client may be feeling unwell, is unable to perform daily tasks, or just needs help with their pets as medical appointments have taken up a large part of their day. A Bello Project Volunteer will assist the owner with the day to day care of their beloved pet, giving peace of mind and assurance that the animals' needs are being met during the time when their companionship and love are so needed.
Each species-specific module reviews important normal behaviour norms, and provide examples so that a volunteer can learn to recognize issues that may arise and take appropriate measures to help ensure the safety and well-being of the pet.
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Useful Link: click on the picture above for information about The Bello Project Program
*Please note that the modules and word games may not work on all devices. Use Desktop computers to receive all media appropriately*
Companioning The Bereaved
Role of the Peer Support Volunteer
Congratulations on choosing Home Hospice Association’s Compassionate Caregiving Program. You have taken the first step in providing care for people in their most challenging and difficult time. The rewards *you* receive in knowing that you have made a difference in someone's life are invaluable.
Together we walk this journey so we can grow our village and meet our heart's mission that no one walks their journey alone. Our goal is grow your knowledge or understanding in the following areas:
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The physical, mental, emotional and spiritual need of the dying person and their families
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Contemplation of your own thoughts and feelings about dying and death and developing an understanding and respect for the thoughts and feelings of those facing death
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The art and skill of compassionate communication and how to be fully present, hold space and the meaning of sacred silence
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Ethical issues, boundaries and confidentiality
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Legacy and why it is important
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Spirituality and how to help people cope with loss
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the importance of self care and healthy ways to deal with the stress of caring for the dying and their loved ones
There will be no final mark at the end of this training program, however, all modules and quizzes must be completed in order to receive a Certificate of Completion and become an active Compassionate Caregiver with Home Hospice Association or with any of our partnering agencies.